Home › Refund & Cancellation
Refund & Cancellation
Last updated: 31 October 2026
Consultations
- Rescheduling: you may reschedule once, free of charge, by informing us at least 24 hours before your slot.
- Cancellation by you: cancellations made at least 24 hours before the slot are refunded in full (minus payment gateway charges). Cancellations within 24 hours, or missed sessions, are not refundable.
- Cancellation by us: if we need to cancel, you can choose a new slot or a full refund.
- Once a consultation has been delivered, it cannot be refunded.
Courses
- Cancellations made at least 7 days before the batch starts are refunded in full (minus payment gateway charges).
- After that, fees are not refundable, but you may transfer to a later batch once, subject to availability.
- If we cancel or postpone a batch, you can choose a later batch or a full refund.
How refunds are paid
Approved refunds are made to the original payment method through Razorpay, usually within 5–7 working days after approval.
How to request
Write to info@astrokutir.com or WhatsApp +91 91155 21107 with your booking or enrollment reference.