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Refund & Cancellation

Last updated: 31 October 2026

Consultations

  • Rescheduling: you may reschedule once, free of charge, by informing us at least 24 hours before your slot.
  • Cancellation by you: cancellations made at least 24 hours before the slot are refunded in full (minus payment gateway charges). Cancellations within 24 hours, or missed sessions, are not refundable.
  • Cancellation by us: if we need to cancel, you can choose a new slot or a full refund.
  • Once a consultation has been delivered, it cannot be refunded.

Courses

  • Cancellations made at least 7 days before the batch starts are refunded in full (minus payment gateway charges).
  • After that, fees are not refundable, but you may transfer to a later batch once, subject to availability.
  • If we cancel or postpone a batch, you can choose a later batch or a full refund.

How refunds are paid

Approved refunds are made to the original payment method through Razorpay, usually within 5–7 working days after approval.

How to request

Write to info@astrokutir.com or WhatsApp +91 91155 21107 with your booking or enrollment reference.